Guidelines


Promatch provides users with algorithmic recommendation and suggestions for matchmaking to help you find your life partner. Our highly curated algorithm first studies your profile and your preferences, and based on that it searches the best suited profiles for the user. However, the decision to choose a profile always rests with the user.


To keep platform clean and meaningful we make sure to review each and every profile that gets registered with us but we still can’t guarantee that all users are genuine. Therefore we have some important guidelines for user to follow to keep them safe and can make the best use of the platform.



1 - You are the best judge: Even though our system continuously monitors every profile activity but we still can’t guarantee 100% accuracy to detect any fraudulent activity. Therefore we recommend users to be aware any fraudulent activity or profile and report us report@promatch.me

2 - While chatting with a match: We recommend all users to follow general ethics while chatting with any of the match on the platform. This will not only ensure the respect of the user but will also keep the platform’s image high.

3 - Your account information: The data, which you share with us, is encrypted and kept safely on our servers to serve you the best search results. We do not sell your personal data to any advertiser or agency. If at any point of time a user wants to remove his/her data from the server the user can simply delete account from the app to remove all his data.

4 - Meeting your match: We would like to inform all users that we do not arrange any meetups, so meeting your match could be exciting but at the same time all users need be cautious enough to fully understand whom they are meeting.

5 - Membership: We sell membership only on our platform that is the app or the website (www.promatchapp.com). We do not have any affiliates or coupons. Therefore it is recommended to be aware of any fraudulent affiliates or coupons.